Email Setup Instructions


Nowadays, no matter whether you are at home or away, you can send and receive email messages through your choice of popular email clients or jamadots Webmail located on the website. If you choose to use an email client, such as Apple Mail or Microsoft Outlook,  you will need to setup the Authenticated SMTP service using the below instructions. If you need additional help, you may contact our 24-Hour Customer Support Center by calling us toll-free at (866) 514-4742.



Getting Started – Gathering Basic Information



Before beginning the setup of your email client, there is basic information you should have at-hand in order to complete the setup more easily. Below, we have provided a ‘reference sheet’ for you to fill-in with your custom information. If you should need additional information to compete this ‘cheat sheet’, please contact us for details. It is suggested that you keep the sheet for later reference.


Click > HERE < to download the "Account Information Reference Sheet", which you can print.





































































Account Information Sheet

Full Name

Enter your full name or business name. This is the name that will appear to everyone in your Emails in the 'From' field’

Email Address


Email Provider


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IMAP Mail Server Settings

Account Type


Description/Display Name

Used to title your inbox in Mail. Such as "Tom's email"

Incoming IMAP mail server host name

Username or Login Name (You must use your full email address. No aliases will be accepted.)


Used to protect your email account and assigned or chosen when you subscribed to jamadots internet.

Incoming server port number


Incoming server authentication method


Outgoing SMTP mail server host name

Activate SMTP authentication and Disable SSL

Outgoing server port number


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How do I set up the Authenticated SMTP server in my email client?


The steps to setup your email client will vary depending on which one you choose. For your convenience, links to instructions for the most popular email clients are included below. Please click on your email client choice to jump to the specific instructions.

Additional Email Setup Information:


Instructions for setting up email accounts vary by manufacturer, application and email service provider, but links to more instructions for the most common smartphones are provided below.