Webmail Help


Welcome to Tuxedo Webmail from jamadots!


Tuxedo is an advanced webmail interface that has all the functionality you would expect from a modern email client, including MIME support, address book, folder manipulation, message searching and spell checking. Unlike other webmail clients, its user interface has been designed to give you the look and feel of a desktop application. This means that it has features like drag-and-drop, application menus and minimal page refreshes.


Because of these features, Tuxedo requires some advanced browser technologies. We recommend updating your browser and using the latest versions of the below browsers to access your webmail. Using outdated browsers is a serious security threat and may cause your computer to be infected with malware.


Table of Contents



The main interface consists of the following parts:



Tuxedo has a built-in Search feature right in the header. From here you can quickly search the contents of the folder that you currently have selected. To search for something, simply enter your search keyword in the input box and then press the enter key, or click the "Search" button. When you are done with your search and want to go back to the complete list of the messages, click on the "Clear" button.


The Search function also supports various parameters for making your search more specific. If you click on the arrow on the right side of the search field you will get a dropdown box prompting you to select which parts of the email message to search in. You can choose from: Subject, Sender, Recipient, Copy, Bcc, or Entire message. Or any combination of the list. These options allow you to narrow down your search to specific fields.


Application Menu

The Application Menu is the horizontal bar immediately underneath the logo. From here you can access the drop down menus for "File", "View", "Help" and "Logout".


From the File menu you can access immediate actions which will change dependent on the page you are on:

  • New Message - To compose a new email message

  • Check for new Messages - To check instantly if new messages have arrived in your inbox

  • Logout - To securely logout of webmail


From the View menu you can access the various sections of the webmail application such as:

  • Email - To go to your inbox and list of mail folders

  • Settings - To go to your personal settings and preferences setup

  • Address Book - To go to your address book and list of contacts


From the Help menu you can access the help and documentation pages, and see information about the current version of the Tuxedo webmail client. There is also a link here to go to the developers website.


Logout is a quick way to logout of the interface when you are finished.


Action Bar

The Action Bar contains a number of buttons that allow you to perform different actions, depending on which section of the webmail you are using. For example, while looking at the Inbox you may see the following options:

  • Compose - To create a new email message

  • Mark As - To mark the selected message(s) as 'Read' or 'Unread'

  • Reply - To create a new message in reply to the currently selected one; it will be addressed to the sender of the selected message only

  • Reply All - Similar to Reply, but the reply will not only be addressed to the sender of the selected message but also to all of its recipients. This makes sense if the message was sent to a group of people and you want all of them to receive your answer.

  • Forward - To forward the currently selected message to another person

  • Delete - To move the currently selected message(s) to Trash

  • Print - To print the currently selected message

  • Settings - To go to your personal settings page


The Action Bar will change as you browse different parts of the Tuxedo application. To find out what a particular item in the Action Bar does, move your mouse over it and wait until a description pop-up on the screen.


Folder List

The menu on the left hand side of the screen shows all the mail folders in your email account. The default folders are:

  • Inbox - This is where new emails arrive, by default

  • Draft - This is where your draft messages are stored, see later on composing emails

  • Sent - Messages sent by yourself are stored there

  • Spam - For spam messages

  • Trash - For messages that you have deleted


In addition to the five folders just described, you might see additional folders. Those have been created by yourself or your email provider and can be used to organize your email into further categories.


Folders indicated in bold carry a number in parentheses to the right of them. This indicates that these folders contain unread messages and the number tells you how many.


To open a folder, you only have to click on it once. Its message list will then appear shortly after in the Message List.


Nested folders are collapsible and expandable by clicking on the little [+] and [-] icons over the icons.


To empty the Trash or Spam folders, open them and you'll get a prompt to empty that folder.


Message List

This part of the screen displays the list of all messages in the currently selected folder. To view a message, you can either double-click on it, or you can click the message once to have the content displayed in the preview pane. You can also select a message by clicking on it once and then perform some action on it using one of the buttons in the action bar, e.g. Reply. You can select more than one message by holding the Ctrl key and then clicking on a number of messages in succession. To select a range of messages, select the first message, hold the Shift key and then click on the last message you want to select. Finally, you can also drag-and-drop messages to another folder. Just select them and then drag them over to one of the folders in the folder list to the left by holding the mouse button. This also provides another way of deleting messages: just drag them into the Trash folder.


Messages that have not yet been read by you will be indicated with a star in addition to being displayed in bold. A message carrying a little paper clip icon to its right contains an attachment, such as a PDF document or a photo.


If you click on a contact in the Message List (under the "Sender", "Recipient", and "CC" fields) you will automatically be taken to the compose page where you can send an email to that contact.


To the immediate right of the individual contacts will be a small + icon. Clicking on this icon will add the contact email to your address book.


Above the message list are the selection buttons: "All", "Unread", "None". Clicking on "All" will select all the messages in the list page you are viewing. Clicking on "Unread" will select all the unread messages in the list page. Clicking on "None" will deselect any messages you have previously selected.


To the right of the selection buttons you'll see the page navigation buttons. These allow you to navigate through the pages of your folder. You can set the number of messages displayed per page in the Personal Settings.


Compose Mail

Composing mail couldn't be simpler. To start, go to File > New Message.


The Compose Mail page is set up like any other email application. At the top are the required email headers:

  • Sender - You can select your identity from here. If you only have one identity setup then it will be shown here.

  • Recipient - Who you want to send the email to

  • Subject - The subject/title of your email

  • Attachments - You can add attachments to the email here

  • Body - Your email message


As you start typing in the "Recipient" box you'll notice that Tuxedo automatically suggests which contact you can send the email to - provided that contact is in your address book.


To add an attachment press the button in the Attachments row, or in the Action Bar, and then the "Browse" button. Locate your attachment and click "Upload". Once the attachment has been uploaded it will appear next to the attachments row. You can press the "Delete" icon next to the attachment to remove it from the message. Clicking on the button again will allow you to add additional attachments.


The Action Bar also gives you the option of setting the Priority for the message and whether or not you wish to receive a Receipt when the message has been read by the recipient.


Above and to the right of the email body is the spell checker. Clicking on "Check Spelling" or the "Spelling" button in the Action Bar will check the spelling of your email body. You can also select the language you wish the spell checker to use by clicking on the small icon to the right of "Check Spelling".


In the bottom right of the screen you'll notice two choices for Editor type: 'HTML' and 'Plain Text'. Checking the 'HTML' checkbox (if it's not already checked) will give you the option of composing your email in HTML format (automatically bringing up the Rich Text Editor menu above the body of your message). If you check the 'Plain Text' checkbox, you will lose all your formatting and the email body will be displayed in plain text.


When you are done composing your email you can click "Send" from the Action Bar, or click "Send the message now" at the bottom of the screen. "Cancel" will close the compose page. You can also save this message as a draft for later editing by pressing the "Save Draft" in the Action Bar.


Personal Settings

The Personal Settings section allows you to configure certain aspects of the interface and user experience.


When you first go to the Personal Settings page you will notice that the Action Bar will change to offer you the ability to edit your Preferences,

Folders and Identities.



In the Preferences you can edit the following settings:

  • Language - This setting will set the default language for the application

  • Time Zone - This setting will set the default time zone for the application and adjust the email dates accordingly

  • Daylight Saving Time - Checked, this setting will automatically adjust the time when daylight saving time is in effect

  • Rows per page - This setting determines how much rows of email messages will be displayed on a single page

  • Pretty dates - This setting will reformat the email dates to make them easier to read. Emails sent and received in the last week will use [Day, Time] formatting. If turned off, all dates will be shown as dd.mm.yyyy hh.mm.

  • Display HTML - This setting will allow HTML emails to be displayed using HTML. Turned off, HTML emails will be formatted in plain text

  • Compose HTML messages - This setting will make email composition be in HTML format by default. You can always switch to and from HTML mode when composing a message on the "Compose" page

  • Show preview page - Checked, this setting will display a preview pane for emails when looking at a folder. Turned off, only email rows will be displays (opening an email requires double-clicking on the row)

  • Automatically save draft - This setting determines how often the application should automatically save a draft of your emails when in Compose mode.



In the Folders settings you can manage your folder lists.


Instead of the main Message List, you will see a list of your folders. By default, the first five folders will be: Inbox, Drafts, Sent, Trash and Spam. You cannot delete or rename these folders (with the exception of the Spam folder if your email server allows it).


Below the folder list there is a "Create New Folder" dialog box which allows you to create a new folder.


Clicking on the "Rename Folder" icon next to a folder in the folder list allows you to rename that folder. Similarly, clicking on the "Delete folder" icon allows you to delete it.


Folders are sorted by name.


If you would like to place a folder within another folder (create a nested folder) you can do this by clicking on a folder and dragging it into another folder. Similarly dragging a nested folder onto one of the main folders will un-nest it.



In the Identities settings you can manage your identities. Identities are essentially different email addresses or names that can be setup on your account. Clicking on an identity will allow you to edit the settings for that identity.


For each identity you can edit the following settings:

  • Display Name This setting will set the display name for the identity. This is the name that will appear to others when you send an email from this identity.

  • E-mail This setting will set the email address for the identity.

  • Organization This optional setting will set the name of the organization for this identity. If no Display Name is set, the Organization will become the default name that will appear to others when you send an email from this identity.

  • Reply-to If set, this setting will set the default reply-to address for this identity. When others reply to your emails, the emails will be sent to this address. Leave this setting blank if the reply-to address is the same as the E-mail address

  • Bcc If set, this setting will add an additional reply-to address

  • Signature This setting allows you to edit the signature for this identity. The signature will be displayed at the bottom of all the emails you compose

  • HTML Signature Checked, this option will allow you to edit the HTML of your signature. If left unchecked, your signature will be in plain text format

  • Set Default Checked, this option will set the current identity as your default identity. The default identity will be selected by default when you compose or reply to emails.


When you are done editing the identity click on "Save" to save your changes. If you wish to delete the identity click on "Delete".


You can add a new identity by clicking the "New Identity" button at the bottom of the list.


Address Book

Along with the email component, Tuxedo comes with a built-in address book to manage all your contacts. You can access it from the Action Bar, or by going to View > Address Book in the Application Menu.


The address book is divided into two sections. On the left, instead of the folder list you will see a list of your contacts. If you click on any one of them, you will see their information on the right.


If you click on "Edit Contact" you will be able to edit the contact information. Clicking on "New Contact" in the Action Bar will allow you to create a new contact. Similarly, clicking on "Delete" will delete the selected contact(s).


From here you can also "Compose To" contacts. You can select just one, or multiple contacts from the list and send click on "Compose To" which will take you to the compose screen. The email will automatically be sent to all the contacts you had selected.


You can also Export your contacts using the "Export" button if you wish to export your contact to another application such as Thunderbird, Outlook or another web application.


A quick way of adding contacts to your address book is directly from the emails you receive. When you're browsing through your emails a little button will appear near to the email sender and recipients. Clicking on the button will automatically add that person to your address book.


You can also search the address book using the search option at the top of the page. When looking at the address book and Search function will search through your contacts.