Send and receive email messages through your choice of popular email clients or Jamadots WebMail located on the jamadots.com website. If you choose to use an email client, such as Apple Mail or Microsoft Outlook,  you will need to setup the Authenticated SMTP service using the below instructions. If you need additional help, you may contact our 24-Hour Customer Support Center by calling us toll-free at (866) 514-4742.

Getting Started – Gathering Basic Information

Before beginning the setup of your email client, there is basic information you should have at-hand in order to complete the setup more easily.  Items needed are listed below and we suggest you keep the information for future reference.

POP vs IMAP:  An IMAP client synchronizes the e-mail on your computer with the contents of your account on the e-mail server, while a POP account simply downloads the inbox.  IMAP synchronizes your computer with the e-mail server.  IMAP is better if you are going to be accessing your email from multiple devices, such as a work computer and a smart phone. POP works better if you are only using one device, but have a very large number of emails. It is also better if you have a poor internet connection and need to access your emails offline.

Account Information Sheet

Account Information    
Full Name   Enter your full name or business name.  This name will appear in your "From" field in sent emails.
Email Address __________@jamadots.com Ex:username@jamadots.com
Email Provider jamadots  

 

POP/ IMAP Mail Server Settings

For POP settings click to expand here

Account Type POP  
Description/Display Name   Used to title your inbox in Mail.  Such as "Tom's email"
Incoming POP mail server host name mail.jamadots.com  
Username or Login Name   username@jamadots.com (you must use your full email address.  No aliases will be accepted.)
Password   Used to protect your email account and assigned or chosen when you subscribed to Jamadots internet.
Incoming server port number 110  
Incoming server authentication method Password  
Outgoing SMTP mail server host name mail.jamadots.com Disable SSL
Outgoing server port number 587  

 

For IMAP settings click to expand here

Account Type IMAP  
Description/Display Name   Used to title your inbox in Mail.  Such as "Tom's email"
Incoming IMAP mail server host name mail.jamadots.com  
Username or Login Name   username@jamadots.com (You must use your full email address.  No aliases will be accepted.)
Password   Used to protect your email account and assigned or chosen when you subscribed to Jamadots internet.
Incoming server port number 143  
Incoming server authentication method Password  
Outgoing SMTP mail server host name  mail.jamadots.com Activate SMTP authentication and Disable SSL
Outgoing server port number 587